For chains & multi-site operators
One experience, however many floors you run
A chain's advantage is that a member can use any of your sites. That only holds if they can walk into an unfamiliar one and find their way round it.
What you’re dealing with
Every site is laid out differently
Buildings differ, so floors differ. A member who knows your flagship inside out is a first-timer again at the site near their office, which quietly undoes the reason they chose a chain.
The central team cannot be on every floor
Standards, inductions and equipment guidance are set centrally and delivered locally, which means they are delivered as well as the staffing at each site allows.
Rolling anything out across sites is the hard part
It is rarely the idea that fails. It is surveying every floor, producing content for equipment that differs site to site, and keeping it current as kit is replaced.
What changes
Each site mapped individually
Every floor surveyed and built as it actually is, rather than one generic layout applied to buildings it does not match.
The same experience at all of them
A member moving between your sites gets an identical way of finding equipment and learning it, whichever building they are standing in.
Content managed centrally
Equipment demos, workouts and guidance are maintained in one place and reach every site, so standards do not depend on who is rostered.
We do the surveying
The part that usually stalls a rollout is the part we handle: visiting each site, capturing the floor and filming the equipment.
“We already have our own app”
Most chains of any size do, and it is generally built for joining, booking and billing rather than for standing in front of a machine you do not recognise. Worth a conversation about where the two meet — the answer differs enough by operator that we would rather discuss it than guess.
Let’s talk about your estate
Multi-site works differently from a single gym, and the pricing does too. Tell us how many sites you run and we will take it from there.
Also for hotels, leisure centres, independent gyms, personal trainers.